Turn more inquiries into booked work,
even after hours.

An AI front desk answers customer messages and helps book appointments, while we manage follow-up, social media and your website.

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Front desk Example

Live demonstration

Talk to the site.
It talks back.

This isn't a mockup. It's a working AI concierge built on the same architecture we ship to clients. It knows our services, explores what you need, and shapes rough thoughts into a project brief.

Understands your business need, not just FAQs
Develops project ideas with you, question by question
Prepares everything for consultation or onboarding
Works with any AI provider, never locked to one vendor

Ask it about services, process, or your own project, the same conversation that starts a real engagement.

A small business owner smiling on a phone call in a warm, low lit interior.

Why after-hours response matters

40%

of bookings recorded by SimplyBook.me happen outside business hours, when phone lines are closed. SimplyBook.me, Online Booking Statistics, 2026

~70%

of consumers told GetApp they would choose to book online if given the option, versus 22% by phone. GetApp, Consumer Appointment Scheduling Research

Published market research. These are not Forward Dawn customer results.

What you get

One connected service,
not a list of line items.

Three jobs, run as one operation: the messages get answered, the social keeps going out, and the website behind both keeps getting better.

A business owner at a bright desk, taking a booking on the phone and writing the details in a notebook next to a laptop.

AI Front Desk & CRM

New inquiries get an answer and a path to book, after hours included. Website chat, texts, Facebook and Instagram messages land in one inbox, with the contact, the pipeline and the follow-up already attached.

Sample conversation

Website chat
Text
Facebook
Instagram

AI phone answering comes with Growth Engine, or as the voice add-on.

See how the front desk works

Social, Managed

A content calendar built from your services and photos, drafted in your voice, and published to Facebook, Instagram and your Google Business Profile. You approve from your phone before anything goes out.

Drafted
You approve
Published

Nothing posts before you say yes.

Reviews requested after the job, and answered in your voice.

See how social management works

A Living Website

Your storefront inside the system: designed, built and hosted, then monitored and improved continuously instead of going stale the week after launch.

Uptime standard 99.9%+

Speed, errors, search visibility and freshness watched around the clock.

See how the website is built

The full stack of services

Included or available across the three plans.

Strategy & positioning,
Information architecture,
Messaging,
UI & UX design,
Frontend development,
Backend & databases,
Authentication & portals,
AI chatbots,
Voice AI receptionists,
Workflow & follow-up automation,
Google Business Profile management,
Review generation & reputation,
SEO & technical SEO,
GEO: Generative Engine Optimization,
AIO: AI Optimization,
Monitoring & maintenance,
Analytics & CRO,
Ongoing growth operations

Plans

Three plans, one system.

Living Website

$297/mo

The foundation: your website designed, built and improved, with CRM, booking and follow-up working from day one.

AI Front Desk

Recommended

$497/mo

Adds AI answering on website chat, texts, Facebook and Instagram, managed social media, and the search visibility program.

Growth Engine

$997/mo

Adds AI phone answering and growth work you can see, week after week, with a monthly brief and strategy call.

$749 one-time setup on month to month. Annual is billed once up front, waives setup, and includes 2 months free.

The AI is unlimited under our fair-use policy, and we don't charge extra per AI answer. Texts, emails and phone minutes use your plan's allowances the same way whether you reply yourself or the AI replies for you.

Get your free Growth Blueprint Compare plans →

Managed growth

Social and search, worked in cycles.

The two jobs that only pay off when somebody does them every month. Both run inside the same plan as your website and your front desk.

A business owner holding a phone in a bright daylit room, smiling as she looks up from the screen.

Social media, managed

A monthly calendar built from your services, offers and photos
Posts drafted in your voice, never bot-speak
You approve from your phone before anything goes out
Published to Facebook, Instagram and your Google Business Profile

One national social-only agency publishes plans from $750 to $1,550 a month for posting. AI Front Desk includes social at $497, next to your website, your inbox and your bookings.

See how social management works

Visibility: SEO, GEO & AIO

Your customers use Google, local search, AI assistants and answer engines, and each one reads your site differently. We work all three layers as recurring cycles.

Google & classic search SEO
Local & maps results SEO
AI assistants & chat answers GEO
Answer engines & AI agents AIO

No honest agency promises "#1 in 30 days". Rankings are decided by systems nobody controls. What we bring is disciplined cycles, technical clarity, content built around the questions your customers ask, and movement reported in plain language.

Found by people. Cited by AI. Readable by machines.

See the honest timelines for each layer

After closing time,
customers keep arriving.

Most businesses go quiet at night. Yours answers, books and follows up, and you approve everything that ships.

How it works

You stay in control.
The work keeps moving.

A business owner at a laptop, looking up from the screen and smiling toward the camera.

01

Tell us once.

We capture your goals, voice, offers and approval rules in one workspace, so you are not repeating the same context in every meeting.
02

Work arrives ready.

We handle the work included in your plan and stage consequential changes with a clear preview and recommendation.
03 your decision gate

You make the call.

Approve, request a change or hold it from your phone. Routine answering and follow-up run inside the rules you already approved.
04

You can see what moved.

Your portal shows what changed, what is scheduled and what needs your decision, with a human available when judgment matters.

People decide

Direction and taste
What gets published
The rules the AI works within
The final word, always

AI carries

Answering and follow-up, day and night
Builds, tests and checks
Monitoring around the clock
Reports and project memory

"AI does the hours. People make the calls."

Why Forward Dawn

We test it on ourselves first.

We use Forward Dawn as the first test account. Before a workflow reaches a client, we run it end to end here and keep the approval checks on. Your portal shows what changed, what is scheduled, and what needs your yes.

More about us

Turn more inquiries into booked work,
even after hours.

Talk to the site.
It talks back.